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Version: 6.0

Case Manager Workstation

With the server correctly configured, installing and configuring the workstations is easy. Network access to the CaseManagerApps folder allows easy installation of the prerequisites and the Case Manager applications. Note that workstations are required to be on Windows 10 or later to install Case Manager 6 applications.

  1. Installing prerequisites
    1. Browse to the shared network location of CaseManagerVerifyPrerequisites in the CaseManagerApps folder.
    2. Run the setup.exe file
    3. The following components will be installed:
      • Microsoft .NET Framework 4.8
      • Crystal Reports for .NET Framework
      • Firebird ODBC
      • VoyagerNetz GDS32
      • Microsoft WebView 2 Runtime
      • Microsoft Data Access Components 2.8
  2. Install Case Manager 6
    1. Browse to the shared network location of CaseManager in the CaseManagerApps folder.
    2. Run the setup.exe
  3. Install any additional Case Manager applications that may be required on this workstation
    1. These applications may be in the CaseManagerApps folder or, if applicable, in the CaseManagerExtensions folder.

When opening any of the Case Manager applications on the workstation, the Instance Directory is used to detect the connection details to the Case Manager database. Further connection details to the Time- and Queue Servers, the Attachments path (if used), and the Reports path (for legacy templates) are all obtained from the database. These settings can be configured in the Configuration Tools. If at some point in the future you upgrade the site to a new maintenance release of Case Manager 6, copying in the new application files into the CaseManagerApps folder will cause the workstations to upgrade automatically the next time the application is opened.